1Heart Caregiver Services Privacy Policy

Effective date: October 21, 2025

Website: https://1heartcaregiverservicesbeverlyhills.com

Owner/Operator: CleverCrow AI, 1428 Shotwell Street, San Francisco, CA 94110, info@clevercrow.ai

This Privacy Policy explains how we collect, use, share, and protect information in connection with the Site. CleverCrow AI is a marketing agency that helps facilitate advertising campaigns on behalf of 1Heart Caregiver Services.

1) Information We Collect

Information you provide:

• Name

• Email

• Company name

• Phone number

Information collected automatically:

Cookies and Tracking Technologies: We use first-party and third-party cookies, tracking pixels, and local storage from Meta (Facebook/Instagram), Google Analytics 4 (GA4), Google Ads, TikTok, and Reddit to monitor behavior for advertising and analytics purposes. This includes user tracking identifiers, ad click data, and conversion tracking.

URL and Traffic Source Data: Full page URLs visited, website origin, page paths, URL query strings and parameters (including UTM tracking parameters), URL anchors/fragments, and referring pages that linked you to our Site.

Browser and Device Information: Browser type and version (user agent), operating system and platform, browser language preferences, cookie and Do Not Track settings, browser vendor information, and installed browser plugins.

Device Hardware Information: CPU cores (hardware concurrency), device memory (RAM), touch screen capability and touch points, screen dimensions and resolution, color depth, pixel density, and device pixel ratio.

Browser Fingerprinting Data: We collect data that may be used to create a unique identifier for your browser, including: canvas fingerprint (a unique signature generated from how your browser renders graphics), WebGL vendor and renderer information (graphics card/GPU identification), and audio context data (audio hardware sample rate and state). This helps us identify unique visitors, prevent fraud, and improve ad targeting.

Location and Timezone Data: Your timezone location and UTC offset.

Network and Connection Data: Network connection information.

Performance and Timing Metrics: Page load times, DOM ready times, DNS lookup times, server connection times, request/response times, data transfer sizes, and timestamps of your visits (including local time and UTC time).

2) How We Use Information

We use the information to:

• Provide, operate, and improve the Site;

• Respond to inquiries and communicate with you;

• Measure and understand Site performance and user engagement;

• Conduct advertising and remarketing (showing our ads on other sites/apps based on your activity);

• Identify unique visitors and track conversions across sessions;

• Prevent fraud and detect suspicious activity;

• Optimize ad targeting and campaign performance;

• Analyze site performance and diagnose technical issues;

• Maintain security and prevent fraud;

• Comply with legal obligations and enforce our Terms.

3) Cookies, Local Storage & Tracking Technologies

We use the following tracking technologies:

Cookies and Tracking Pixels: Small text files and pixel tags stored in your browser from Meta (Facebook Pixel), Google Analytics 4 (GA4), Google Ads, TikTok Pixel, and Reddit Pixel. These are used for user tracking, session identification, ad click tracking, conversion tracking, and remarketing.

Local Storage: We use browser local storage to store advertising and tracking data that persists across sessions.

Browser Fingerprinting: We collect browser and device characteristics (such as canvas rendering, WebGL graphics information, and audio context data) to create a unique identifier for your browser. This technology may identify you even if you clear cookies or use private browsing.

You can control cookies via your browser settings. You may also opt out of interest-based advertising via platform ad preferences (Meta, Google, TikTok, Reddit) or mobile device settings (e.g., “Limit Ad Tracking” / “Opt out of Ads Personalization”). Please note that browser fingerprinting may continue to identify your device even after clearing cookies.

To fully opt out of our tracking, please complete the opt-out form on this page.

4) Legal Bases for Processing (EEA/UK Visitors)

Where GDPR/UK GDPR applies, our processing is based on:

• Consent (e.g., analytics/advertising cookies and browser fingerprinting where required);

• Legitimate interests (e.g., Site performance, security, fraud prevention, basic analytics);

• Contract (responding to your inquiries);

• Legal obligations.

5) Sharing of Information

We do not sell personal information to third parties.

We may share personal information for cross-context behavioral advertising/remarketing with our advertising and analytics partners (e.g., Meta, Google, TikTok, Reddit) as permitted by law. This includes sharing device identifiers, browser fingerprint data, and ad interaction data. We also share with service providers that process data on our behalf under appropriate contracts.

6) “Do Not Sell or Share” (California)

If you are a California resident, you may opt out of “sharing” for cross-context behavioral advertising. We honor browser signals where required (e.g., Global Privacy Control). To opt out, please complete the opt-out form on this page. We will process your request in accordance with applicable law.

7) Data Retention

• Contact form submissions (name, email, company, phone): retained as long as needed to respond and for up to 3 years after last interaction, unless a longer period is required by law.

• Analytics/advertising identifiers and event data: retained by us and/or partners for typical analytics/ads windows (commonly up to 26 months, depending on the platform settings).

• Browser fingerprint data, device information, and performance metrics: retained for up to 26 months for analytics and fraud prevention purposes.

We may retain data longer if necessary to comply with legal obligations, resolve disputes, or enforce agreements.

8) Your Privacy Choices & Rights

Cookie/Tracking controls:

• Manage cookies in your browser settings.

• Clear local storage through your browser’s developer tools or settings.

• Use platform ad preferences (e.g., Meta, Google, TikTok, Reddit) and device settings to limit interest-based ads.

• Complete the opt-out form on this page to request removal from our tracking systems.

California (CPRA/CCPA) rights:

• Know/Access: request details about personal information we collect/use/disclose, including browser fingerprint and device data;

• Delete: request deletion of personal information;

• Correct: request correction of inaccurate information;

• Opt-out of Sharing: opt out of cross-context behavioral advertising by completing the form on this page;

• Non-discrimination: we will not discriminate for exercising these rights.

EEA/UK rights (GDPR):

Access, rectify, erase, restrict, and port data; object to processing; withdraw consent (where processing is based on consent).

To exercise rights, contact info@clevercrow.ai or complete the opt-out form on this page. We may need to verify your identity and, where permitted, request limited additional information.

9) Children’s Privacy

The Site is not directed to children under 13 (or under 16 in the EEA/UK where consent is required). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to delete it.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

11) International Transfers

We may process and store information in the United States and other countries. Where required, we rely on appropriate safeguards for transfers (e.g., standard contractual clauses).

12) Third-Party Services

Our partners (e.g., Meta, Google Analytics 4, Google Ads, TikTok, Reddit) set their own cookies and process data per their policies. We do not control their practices. Review their privacy policies for details on how they handle data.

13) Do Not Track

Some browsers send “Do Not Track” signals. We collect Do Not Track preferences as part of our browser data collection. We honor legally required signals where applicable (e.g., GPC in California).

14) Changes to this Policy

We may update this Policy. When we do, we will revise the “Effective date” and, where appropriate, notify you on the Site.

15) Contact

For questions or requests regarding privacy:

CleverCrow AI

1428 Shotwell Street

San Francisco, CA 94110

info@clevercrow.ai